thank you so much for choosing to work with hey lux for your event and day-of needs!

let’s keep this simple and easy

this is a design / rental agreement between me, niki malek of hey lux (designer) and you (client) for the items listed within your customized project scope (sent via email).

your responsibilities

if your project scope includes a seating chart: please provide your finalized guest list with corresponding table numbers no later than 14 days prior to your event date or as indicated on your project scope document. our goal is to make sure your guest list is proofed, spell-checked and finalized before going into production so we don’t have to make any changes during the production process to avoid any rush / change fees.

if your project includes a custom message: please provide the finalized version of your message in a shared document or email as noted on your target timeline within the project scope or no later than 14 days prior to your event date.

if you’re working with an event planner, day-of coordinator and/or floral designer, please include their name and contact information in the form. if not, please provide the name and contact information for the best person to contact on the day of delivery to coordinate load-in and break-down times, if applicable.

design

where applicable, digital mock ups of your design elements will be shared via email for your review. two rounds of revisions are included within the terms of this agreement. additional rounds and / or creative re-directs will be subject to an additional design fee. this will be communicated in writing as necessary.

i will always do everything i can to keep us on target for our timeline, however there might be instances where expedited production is necessary to meet in-hand deadlines. in these cases, you will be notified along with associated rush fees.

RENTALS

unless otherwise noted in your project scope, your rental period is a duration of 24 hours.

please treat our rentals kindly. any additional accents added to the display should not alter or cause permanent damage during removal such as holes or paint peeling. you are responsible for any damage that occurs to the rental during use and will be invoiced separately.

PAYMENT

a 50% non-refundable deposit is due at the time of signing to secure design and production time. your final invoice will be adjusted to reflect updated quantities and any changes made during time of service. a final invoice will be sent via email the week of your event and the remaining balance is due prior to your event date. payment can be made via credit card, ach transfer or cash/check.

Cancellations

hopefully this won’t be an issue but just in case, here it is: either of us are free to cancel this agreement for any reason. deposits or payments made prior to cancellation are non-refundable.